Vacature Jr. Customer Service Representative in kerkradebij Boston Scientific International BV
Junior Customer Service Representative
Purpose and Passion Comprehensive Benefits Life-Work Integration Community Career Growth At Boston Scientific, you will find a collaborative culture driven by a passion for innovation that keeps us connected on the most essential level. With determination, imagination and a deep caring for human life, were solving some of the most important healthcare industry challenges. Together, were one global team committed to making a difference in peoples lives around the world. This is a place where you can find a career with meaningful purposeimproving lives through your lifes work. About the role:
Support the customer service department to maintain goals and objectives of the department. Serve the need for our customers regarding order fulfillment, invoicing and shipping.
Your responsibilities include:
Process orders coming in via fax, e-mail or telephone and for customers according to specific requirements, including bundling & consignment orders, free of charge deliveries, returns etc.
Monitor the complete delivery processes (e.g. Distribution Center and/or carrier).
Arrange special deliveries on request.
Control and send out invoices.
File ordering documents and related records.
Handle service complaints from customers and/or sales representatives.
Respond to questions from sales representatives, pharmacists, nurses and/or doctors about orders, deliveries, product availability etc.
What we are looking for:
Higher vocational level
1-2 years working experience in customer service
Fluent English and Dutch speaking
Creative in finding solutions / solving problems
Can set priorities
Strong, proactive worker
As a global medical technology leader for more than 35 years, our mission at Boston Scientific (NYSE: BSX) is to transform lives through innovative medical solutions that improve the health of patients. If youre looking to truly make a difference to people both around the world and around the corner, theres no better place to make it happen.If you are interested in this job position please apply through the company website.